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Shipping and FAQs2023-01-11T14:39:46+10:30

How to Order

The best way to order from Party! She Said is from our online, fun stop party shop, 24 hours a day!

If you would like to order off-site, please call us on 0418844959 or email us at admin@partyshesaid.com.au
We accept Visa, MasterCard, and PayPal online.

Orders will be processed and dispatched upon receipt of the order form and payment. If paying by electronic funds transfer, please notify us with your transaction receipt number. Goods paid via EFT/direct deposit will not be dispatched until payment has cleared. Please be aware this may take up to 7 working days.

Paypal is an instant payment service from your nominated bank account or pay with your credit card. (You don’t have to have a PayPal account to use this payment system.)

We also have Afterpay!

If you have any other queries, please email us at admin@partyshesaid.com.au

To find out more about PayPal, visit www.paypal.com.au

Safety Notice

Parental Supervision is advised at all times for children with all products sold at Party! She Said.
Party! She Said is not responsible for any injury, loss or damage suffered or incurred by any person using the products supplied.

Shipping Information

*****Free Flat Rate Shipping for all orders over $120.00 store-wide. (excluding bulky items) (only FLAT RATE is offered for FREE, Australia-wide)******
Please note:  that standard delivery to outer Queensland areas, WA, and Tasmania is approx 7-10 working business days!!!!!!!!
Pick-up Service is available so please email or call 0418844959 to arrange a suitable time.  We are located in Tennyson, Adelaide, SA.
Pickup can only be made once a time has been confirmed!!
We reserve the right to choose the best shipping method for your order, which will depend on your order’s total weight and volume.
We have two shipping options; Standard Parcel Post Satchel, and Australia Post Express.
  1. Standard Parcel Post Satchel: (500gram, 3kg, and 5kg)
    Flat Rate:  $14.95 Standard Parcel Post  Satchel (tracking) Australia wide
    We do not deliver to PO Boxes!!!
  2. Australia Express Post:  (Please note: Delivery can take 1-7 working days, as not all locations are in Australia Express Post guaranteed next-day delivery areas!  We cannot control this).
    Express Post:  $24.95 Express Post  (tracking) Australia wide
    We do not deliver to PO Boxes!!!

Bulky or oversized orders

(If your order is larger in weight or size than these options, we will contact you and extra delivery costs may be charged). This applies to bulky orders, oversized items, remote delivery locations, or special shipping requests (such as Express Post for larger orders)
Please feel free to email us at admin@partyshesaid.com.au to discuss these options, if they do not suit you!


Shipping Times

Your items will be packaged within 2 working days of cleared payment and may take up to 7 working days to arrive depending on the size or location of  your  order.

Western Australia, Northern Territory, Tasmania and rural areas can take 7 to 10 working business days.
If there are any unforeseen changes to our stock, you will be notified. Below is an approx timetable for delivery!
Adelaide 2-4 business days
Canberra 5-6 business days
Sydney 5-6 business days
Melbourne 5-6 business days
Brisbane 5-6 business days
Hobart 5-7 business days
Perth  5-7 business days
Rural New South Wales – 4 to 5 days
Rural Victoria – 2 to 4 days
Rural South Australia – 2 to 3 days
Rural Queensland – please contact us
Rural Western Australia – please contact us
Rural Queensland – please contact us
Once your party has left our premises and in the hands of Australia Post or the Courier Service, delivery times are then subject to Australia Post processing or the Courier Service.
Please Note: If the delivery address you provide (for any of these delivery methods) is incorrect  or your parcel is returned to us as undeliverable, we will charge an extra postage fee to resend it!

Loss or damage in transit is at your own risk

Party! She Said does not accept responsibility for delivery times or loss or damage in transit , so please ensure you order your party with enough time for delivery and if you would like Insurance, please contact us and we will invoice you for the additional cost.

Refunds

Refunds or Replacements are only available at Party! She Said discretion or for damaged or defective merchandise. Used products will not be refunded or replaced.
All refunds will be issued in the form of store credit or a gift certificate.
Returns are the responsibility of the customer and original shipping costs will not be refunded!

Stock

While every effort is made to keep stock on hand, some items may sell out, have been discontinued without our knowledge, or on backorder by our suppliers.
Sometimes due to demand with online shopping, a product may appear in stock as our system can take 1-2 days to update it’s availability.
While we will endeavour to provide the items chosen, on occasion, when stock is not available or has been discontinued, we will replace it with a similar product and you will be notified by email or phone.

Pricing

Prices are subject to change without notice and all prices are quoted in Australian dollars.

International Shipping

Unfortunately, we do not ship internationally at this time.

Payment Options

We accept Bank Deposit/Bank Transfer/AfterPay and Paypal online.

Frequently Asked Questions

Q. I don’t have a Paypal account, can I still buy using a credit card?2018-01-29T10:58:13+10:30

A. Yes. If you don’t have a Paypal account you can still use a credit card to make the payment through the Paypal system.

Q. The item I want was on the site a few days ago but is not there now. Can I still get it?2018-01-29T10:57:52+10:30

A. Unfortunately no. If the item is no longer on the website, we don’t have it in stock. However email us and we can let you know if the item will be back in stock again soon.

Q. Are all items on your website available and in stock?2018-01-29T10:57:32+10:30

A. Yes. However depending on demand some items may quickly become out of stock. If this occurs you will be notified and an alternative will be offered.

Q. Do you deliver to PO Boxes?2018-01-29T10:57:08+10:30

A. No we do not. Your delivery address will need to be re-arranged so that your parcel goes to a standard residential or business address.

Q. Can I cancel my order?2018-01-29T10:56:44+10:30

A. Cancellations are possible prior to your party package being dispatched but once your order is confirmed and despatched, cancellations cannot be made. Postage and handling fees will not be refunded under any circumstances.

Q. Can I alter my order once I have paid?2018-01-29T10:53:59+10:30

A. Yes you can. However once an order has been despatched, we cannot make any alterations.

Q. How far in advance do I need to order my party goods?2018-01-29T10:53:36+10:30

A. Two to three weeks prior to the party date is ideal, however special circumstances can sometimes be accommodated, please email us.

CONTACT US

Party! She Said
Tennyson SA 5022
Australia

Phone: 0418 844 959
Email: admin@partyshesaid.com.au

Party! She Said is on online party store who love to celebrate every occasion in style with……

Stylish, Happy, Party Things!

Providing an amazing range of party supplies,  visit our little shop of party Adelaide, South Australia.

Delivery Australia wide.

© Copyright Party! She Said

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